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Contracts and commercial terms | Last updated: 9 July 2026
Contracts and commercial terms Contract

Framework agreement

The structure that ties recurring translation jobs to a single agreement, and what it gains.

In an organisation with a regular need for translation, obtaining a separate quote, discussing separate conditions and obtaining a separate approval for every job creates a serious management burden. A framework agreement resolves this burden once: the conditions are written at the outset, and later jobs flow under those conditions.

Definition

A framework agreement is the structure that gathers recurring jobs under a single agreement. The conditions are set in advance. The structure is permanent.

It does not regulate the job itself

The agreement regulates not a specific job but the conditions on which jobs will be placed. The distinction is fundamental. The scope is understood from here.

Relationship with the order

Each job is placed with a separate order, and the order rests on the framework. The two documents are read together. The link is made.

When it is needed

If there are more than a few jobs a year, the structure pays for itself. The threshold varies with the organisation's volume. The decision is made by measurement.

Reducing the management burden

Fresh negotiation and approval are not needed for every job. The purchasing process becomes shorter. The gain is in time.

Price predictability

The price items are defined in the agreement and apply throughout the period. The budget becomes plannable. Uncertainty decreases.

Fixing the quality conditions

Which steps will be applied is written at the outset. It is not discussed again for each job. The expectation is fixed.

Setting up confidentiality once

The confidentiality undertaking is tied to the agreement. A separate document is not signed for each job. The process becomes simpler.

Continuity of the terminology base

A long-term relationship allows the term list and the translation memory to build up. Consistency increases over time. The gain is cumulative.

Team continuity

The agreement can provide that the same team does the work. The accumulated context is preserved. The number of queries falls.

Its typical sections

There are sections on scope, term, ordering procedure, price, service level, confidentiality and termination. The structure is well established. The list varies from agreement to agreement.

The function of annexes

The price list and the service level tables are usually drawn up as annexes. Annexes are easier to update. The structure becomes flexible.

The binding nature of annexes

The annexes are an integral part of the agreement, and this is written explicitly. An annex that is not mentioned gives rise to argument. An article is included.

The question of exclusivity

Whether the organisation will bind itself to a single supplier is decided. There is no obligation to do so. The preference is written down.

Minimum volume commitment

Some agreements provide for a minimum volume of work. The commitment should be mutual. The condition is set up in a balanced way.

A framework without commitment

A framework can also be set up without a volume commitment. In that case capacity is not reserved in advance. The balance is explained openly.

Its counterpart in public procurement

On the public side, similar structures are set up under procurement legislation. The procedure is different. The framework is written accordingly.

Review period

The agreement is reviewed at set intervals. The conditions are corrected in line with actual use. A cycle is established.

The relationship maturing

The real value of a framework agreement emerges not in the price but in the parties getting to know each other; in the second year the number of queries falls, turnaround times shorten and hardly any gap in expectations remains. This gain is not written in the text of the agreement. It becomes visible over time.

Limits of legal information

What is described here is for information purposes and does not replace a legal opinion on the provisions of a contract. The text is passed through the legal department before it is signed. The limit is stated.

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